SHIPPING POLICY

Order Processing

Orders are processed through our fulfilment partners.

We aim to process orders promptly; however, processing times may vary depending on demand and supplier operations.

Delivery Times

Delivery times are estimates and not guaranteed.

Typical UK delivery timeframes may vary depending on the shipping method selected at checkout.

Shipping Costs

Shipping costs are calculated at checkout and clearly displayed before payment.

Delays

We are not responsible for delays caused by couriers, weather conditions, or other circumstances outside our control.

Incorrect Address

It is your responsibility to provide accurate delivery information.

We are not liable for orders delivered to incorrect addresses provided by the customer.

Lost or Delayed Orders

If your order has not arrived within a reasonable timeframe, please contact us and we will assist in resolving the issue.

Delivery Exclusions

We currently offer delivery within the United Kingdom. Please note that we are unable to deliver to the Isle of Wight, Isle of Man, the Scottish Isles, certain remote regions of Scotland, Northern Ireland, and the Channel Islands at this time.